FAQ
More FAQs can be found at: https://www.epickatech.com/pages/faqs
Shipment & Returns
All orders are processed within 1-2 business days. Customized products with quantities of less than 10 will take approximately 3 business days to produce.
United States: Free shipping (USPS/UPS), delivery in 3-9 business days. Expedited shipping is available upon request. 30- day hassle-free return, 90- day free exchange.
Canada: Shipping costs include customs duties by default, and delivery in 10-15 business days. No free returns; refunds are based on return shipping cost. Contact Support for orders over $97.
EU Countries: Shipping costs include customs duties by default, and delivery in 3- 7 business days. No free returns; refunds are based on return shipping cost. Contact Support for orders over $200 (EU) or $361 (Germany).
Customized Products: Custom products can only be returned if there is a defect or quality issue with the product.
Warranty
2-year limited warranty
How to choose the rightadapter?
Click the link to enter the country you want to visit and find a suitable adapter. Or contact us.
Adapter Finder: https://www.epickatech.com/pages/travel-adapter-finder
Events
Making Waves on Popular TV Shows
In today's fast-paced world, travel has become more accessible and frequent than ever before. Whether it's for business or pleasure, one thing remains constant: the need to stay connected. Epic...
Epicka's Popular Adapter at Travel Agent Forum
Epicka, a leading provider of innovative travel accessories, recently took center stage at the prestigious Travel Agent Forum. Held from March 26-27th, this event provided a platform for Epicka ...
Unveiling Innovative Epicka Travel Plugs
Las Vegas, the glittering hub of excitement and innovation, played host to a three-day travel goods show where industry professionals gathered to explore the latest advancements in the travel indu...